Light Blue

• 2 x 73cm x 73cm Blue Snowflake Balloon

• 3 x 8inch / 20cm Snowflake Paper Fan

• 15 x 12inch / 30cm Deep Metallic Blue Pearl Balloons
• 15 x 12inch / 30cm Deep Metallic Purple Pearl Balloons

• 10 x 10inch / 25cm Light Blue Pearl Balloons
• 10 x 10inch / 25cm  Light Purple Pearl Balloons
• 10 x 10inch / 25cm   White Pearl Balloons

• 5 x 5inch / 13cm Light Blue Pearl Balloons
• 5 x 5inch / 13cm Light Purple Pearl Balloons
• 5 x 5inch / 13cm White Pearl Balloons

• 1 x pack of 100 glue dots (to help hold balloons in desired position)
• 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
• 1 x 10m Laser Ribbon

Not included in kit: Items in photos not listed above.

Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops  hanging from our backdrop frames.

Other Complementary Products: Light Blue Napkins, Light blue Ice Silk Backdrop Panels, Baby Blue Tulle and Ice Silk Table Skirts, Silver Sequin Backdrop Panels.

Colours: Metallic blue, soft pastel baby blue, metallic purple, soft pastel lavender, white, and foil snow flakes. Perfect for Baby showers, winter wonderland themes, 'Frozen' birthday parties and more! For other colour themes check out our full range of Balloon Garland Kits.

Material: Latex balloons with plastic accessories.

Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.

WARNINGS: 

• Balloons are Latex, don't handle or lick them if you have a latex allergy. 
• Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately. 
• Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Whimsical Artificial Bouquet of Peony, Rose, Dollar Eucalyptus and Baby Breath with a hessian twine. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. The twine wrap is perfect for boho and rustic wedding themes! Largest flower heads approx. 10cm, with a versatile bendable stem. Full specs in Product Description tab:

• Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm

• Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.

• Colour: Muted pastels of light blue, creamy white and soft grey green.

• Material: Fabric flowers and leaves, plastic and wire greenery

•  Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Colour: Light Blue (see first photo for colour. White and orange drapes in other images are to demo fabric and length only)

Fabric: Ice Silk Satin. A similar vibrant look to satin, but with a more premium flow and feel similar, to silk, which doesn't crease like satin or reflect as intensely in photography, so perfect for large format fabric like ceiling drapes, backdrops and skirts.

Design: One end has a velcro fold-over for attaching to a centre ring. The other end has a curtain rod loop stitched. You can utilise the curtain rod loop to attach to our ceiling draping acrylic tubing, our backdrop stands or thread string through it and tie tight for a ruffled look!

Complete the Look
Hardware: Looking for a solution to hanging this drape? Check out our Ceiling Draping Hanging Kit

Matching products: 1x3m Light Blue Ice Silk Backdrop, Light Blue Ice Silk Swag

SAFETY 
Weight: It is the customer's responsibility to secure the ceiling draping securely to the ceiling, walls or any other structure. This drape weights 1.6kg. Please ensure the fittings and sub-straight used to secure the product can withstand this weight. 
Fire safety: The ice silk fabric is not fire proof and is not at any time designed to be draped over, near or touching hot lights or surfaces. If used in conjunction with lights never leave unsupervised and only use with cool LED or fluorescent lights. 

While every endeavour has been made to reproduce colours accurately, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Size: 50x50cm, 20x20inches
• Colour: Light Blue
• Quality Industry Material: ULTRA-DURABLE 100% Polyester
• Durable: Very strong 190gs/m, EasyCare machine washable
• Hemmed: Hemmed Edge

Click on the colour swatches above to see the full range. Please note, we can't split packs of 10, though we do have the option in the quantity drop down of purchasing "just 1", which is popular to do if you are after a sample.

While every endeavour has been made to accurately reproduce colours, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Ice Silk Satin Swag features

• Size: 3m long x 50cm high.
• Colour: Light Blue, Matches: Ice Silk Satin Light Blue Backdrop Panels.
• Mix and Match Ice Silk Range: Ice Silk Satin has a luxurious feel and is less stiff and reflective than regular satin. This means it photographs beautifully and creases less (requiring less, or no steaming), making it perfect for skirts and backdrops. These Ice Silk Satin Swags match our Ice Silk Satin Backdrop Panels and both the swags and panels have velcro backing designed to easily attach to our Ice Silk Table Skirting and Ice Silk Backdrops. Now you can cater for nearly any colour theme at a fraction of the cost of buying whole new setups for each event by swapping swag colours on your Ice Silk Skirts and large 3x3 or 6x3 Ice Silk Satin Backdrops. Or if you wish to attach it to a table on it's own, just attach with our velcro backed Table Skirting Clips!
• Care instructions: We recommend hand washing this item.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Quantity: Priced individually ($13.90 each + gst) and are sold in sets of 2. If you select '2' in the quantity drop down box you will receive 2 stems, '4' will be 4 stems, etc. (The first image is of ONE stem).

Uses:
Popular for decorating wedding arches, backdrops, aisles and for using in conjunction with our Vases, Iron Flower Stand and Ceiling Decoration range. To add even more depth and texture to your floral display consider adding some White Rose Flower Vines, Large Turquoise Hanging Wisteria and Greenery Garlands!  

Colour: Blue with brown stems.

Material: Fabric flowers, plastic and wire stems.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Colour: Light Blue Matches: Our Light Blue Ice Silk Satin Swag perfectly
• Size: 1m long by 3m high.
• Quality, Industry Grade Fabric: Ice Silk Satin has a luxurious feel and is less stiff and reflective than regular satin. This means it photographs beautifully and creases less (requiring less, or no steaming), making it perfect for backdrops. Our Ice Silk Satin Range of Table Skirts, Backdrops and Swags is exclusive to Luna and is designed so you can mix and match add-on accent colours easily.
• Unique LUNA feature: No need for an additional crossbar to make a layered look! Just attach the 1x3m panel to the front of your 3x3m or 6x3m backdrop and complete the look with a gorgeous Satin Swag! (See Photos)
• Silky Smooth: We recommend hand washing this item.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Size:  220x330cm Rectangular Tablecloth.
• Colour: Light Blue - matches our Light Blue Satin Sashes and Light Blue Satin Table Runners.
• Seating: Fits a variety of tables that seat 5-8 People.
• Edging: Overlocked
• Fabric: Industry grade polyester satin. Will have wrinkles, needs ironing/steaming.
• Care: Delicate wash

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Please note, we can't split packs of 10, though we do have the option in the quantity drop down of purchasing "just 1", which is popular to do if you are after a sample.
• Versatility: Fabulous, professional look without the need for tying bows! Just slip over the chair, slashing set-up time.
• Stretch: Stretch to fit most chairs up to 45cm width.
• Size: Band height: 22cm. Buckle diameter 4cm.
• Colour: Light Blue
• Shimmer: Quality shimmer fabric exclusive to Luna Events. Looks much more impressive than regular Lycra material sold by other sellers. 
• Sparkly Sliding Buckle: 4cm wide, round silver coated buckle is a gorgeous embellishment! Sliding buckle allows for the seam to always be hidden
• Industry Grade Material: Premium Lycra Spandex.
• Durable: Delicate but durable Lycra Spandex band designed to be hand washed and reused.

While every endeavour has been made to accurately reproduce colours, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Quantity: Priced individually ($4 each + gst) and are sold in sets of 6. If you select '6' in the quantity drop down box you will receive 6 stems, '12' will be 12 stems, etc. (The first image is of ONE stem).

Uses:
Popular for decorating wedding arches, backdrops and aisles and for using in conjunction with our Vases, Iron Flower Stand and Ceiling Decoration range. To add even more depth and texture to your floral display consider adding some Rose Flower Vines, Large Hanging Wisteria and Greenery Garlands!  

Colour: Light Blue with green stems.

Material: Fabric flowers and leaves, plastic stems.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Favour Bags for weddings / Gift Bags for Parties and Jewellery 

• Size: 10cm wide x 15cm high.
  
• Colour: Light Blue
• Design: Shimmering organza with easy-tie satin ribbon handy draw string to easily store your favours.
• Match with: Complete the soft, whimsical, yet classic look with our full range of Organza and Chiffon products including organza chair sashes, organza table runners, chiffon backdrops and more!
• Durable: Durable industry grade organza, gentle hand wash.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Please note, we can't split packs of 10, though we do have the option in the quantity drop down of purchasing "just 1", which is popular to do if you are after a sample.
• Size: 20cmx275cm
• Colour: Light Blue
• Premium Overlocking: Our fine, strong overlocking improves durability and creates a decorative edge.
• Industry Grade Material: Beautiful, Shimmering Crystal Organza cut from one piece of fabric, no seams.
• Durable: Delicate but durable, designed to be hand washed and reused many times.
• Versatile: Can be used as a gorgeous decorative Chair Sash or stylish Table Runner. (We also sell wider Table Runners)

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Satin Chair Sashes are incredibly popular for weddings and events and a must-have essential for wedding co-ordinators and function venues! Our Light Blue Satin Sash fabric is durable and bright, so it is possible to add a bold pop of colour to suit virtually any party theme. Satin has always been associated with luxury and elegance so it's hard to go wrong with this fabric as it will never go out of fashion. Use them with our Lycra Chair Covers or Dining Chair Covers to dress your banquet chairs, then continue the colour theme with popular complementary products including Satin Table Runners, Satin Fabric Rolls, Ice Silk Satin Backdrops and our coloured Cloth Napkins.

• Size: 20cmx275cm
• Versatile: Can be used as a stylish Chair Sash or striking slimline Table Runner (We also sell wider Table Runners in Satin and Organza)
• Colour: Light Blue
• Premium Overlocking: Elegantly sewn, overlocked edges that add strength, but also a subtle decorative embellishment to the sash.
• Industry Grade Material: Luxurious Satin
• Durable: Delicate, but durable Satin designed to be hand washed and reused many times.

Click on the colour swatches above to see the full range. Please note, we can't split packs of 10, though we do have the option in the quantity drop down of purchasing "just 1", which is popular to do if you are after a sample.

While every endeavour has been made to accurately reproduce colours, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Size: 35cmx275cm
  Luxuriously wide! These runners are wider than most other brands, perfect for elegantly dressing your event table at a wholesale price.
• Versatile: Can be used as a gorgeous decorative event Table Runner or extra wide premium Chair Sash. We also sell slimmer Satin Chair Sashes, that can be used as Table Runners if you need a slimline look.
• Colour: Light Blue  Matches: Light Blue Satin Chair Sash, Light Blue Lycra Chair Band
• Premium Overlocking: Elegantly sewn, overlocked edges that add strength, but also a subtle embellishment to the runner
• Industry Grade Material: Our Satin Table Runner fabric is durable and bright, so it is possible to add a bold pop of colour to suit virtually any party theme. Satin has always been associated with luxury and elegance so it's hard to go wrong with this fabric as it will never go out of fashion.
• Durable: Delicate, but durable Satin designed to be hand washed and reused many times.
• Complementary products: Continue the colour theme and fabric texture with popular complementary products including Satin Fabric Rolls, Ice Silk Satin Backdrops, Ice Silk Satin Skirting, Ice Silk Satin Swags and our coloured Cloth Napkins.

While every endeavour has been made to accurately reproduce colours, there may be variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Quantity: Priced individually ($3.50 each + gst) and are sold in sets of 2. If you select '2' in the quantity drop down box you will receive 2 stems, '4' will be 4 stems, etc. (The first image is of ONE stem).

Uses:
Popular for decorating wedding arches, backdrops, aisles and for using in conjunction with our Vases, Iron Flower Stand and Ceiling Decoration range. To add even more depth and texture to your floral display consider adding some Large Cherry Blossom Branches, Blue Rose Flower Vines, Large Blue Hanging Wisteria and Greenery Garlands!  

Colour: Blue with brown stems.

Material: Fabric flowers, plastic and wire stems.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Lycra Tiffany Chair Cushion Cover Features:

• Size and Fit: Light Blue Lycra Tiffany Cushion Covers designed to fit a over our premium Hard Backed or standard Soft Tiffany Cushions perfectly, but also "stretch-to-fit" so will work for chair cushions.
  
• Colour: Light Blue
• Quality Industry-Grade Material: Lycra/Spandex 190gsm.
• Elastic Bottom: Special elastic "shower-cap style" bottom making setup easy helps grip onto the cushion.
• Durable: Very strong 4 way stretch, EasyCare machine washable.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

• Size: 3m long by 73cm high
• Colour: Baby Blue
• Bonus: Includes a bonus 6x regular metal skirting clips
• Fabric: The front of the skirt is made from  light weight, transparent, flowy light blue event tulle. The backing is our signature ice silk satin. Ice silk has a luxurious feel and is less stiff and reflective than regular satin. This means it photographs beautifully and creases less (requiring less, or no steaming), making it perfect for skirts and backdrops. The ice silk adds body to the skirt, and being opaque prevents the table being seen through the tulle. 
• Complete the Look: Our Ice Silk Satin Range of Table Skirts, Backdrops and Swags is exclusive to Luna and is designed so you can mix and match add-on accent colours easily. 
• Versatile Tulle Range: Spread the softness of tulle throughout your event by using our Tulle Fabric Rolls to dress up tables, staircases, entryways and more!

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

Startrack shipping time estimate Here

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

Australia Post shipping time estimate Here

DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.