Tablecloths that Suit Common Trestle Table Sizes (select table size then click on individual products to see the tablecloth drop length in the product description)
Tablecloths that Suit Common Trestle Table Sizes (select table size then click on individual products to see the tablecloth drop length in the product description)
Gold Napkin Ring - Geometric Luxe Meander
- Style: Gold Napkin Ring - Geometric Luxe Meandros Style
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Silver Napkin Ring - Geometric Luxe Meander
- Style: Silver Napkin Ring - Geometric Luxe Meandros Style
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Napkin Ring - Classic Luxe Style
This Classic Luxe Boho style gold look resin napkin ring will make every event stunning and set-up a breeze! Watch the price drop as you add multiples to your cart! 3cm long, 4.3cm in diameter. Full specs in Product Description tab:
- Style: Gold Napkin Ring - Classic Luxe Style
- Material: Light-weight, strong resin with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Silver Napkin Ring - Classic Luxe Style
This Classic Luxe Boho style silver look resin napkin ring will make every event stunning and set-up a breeze! Watch the price drop as you add multiples to your cart! 3cm long, 4.3cm in diameter. Full specs in Product Description tab:
- Style: Silver Napkin Ring - Classic Luxe Style
- Material: Light-weight, strong resin with premium silver coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Napkin Ring - Geometric Luxe Square Pattern
- Style: Gold Napkin Ring - Timeless Geometric Luxe Square Pattern
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Napkin Ring - Romantic Floral Lace Pattern
- Style: Gold Napkin Ring - Romantic Floral Lace Texture
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Napkin Ring - Modern Linear Cut Out
- Style: Gold Napkin Ring - Modern Linear Cut Out
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Napkin Ring - Luxe Braided Knotted Weave
- Style: Gold Napkin Ring - Luxe Braided Knotted Weave
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Silver Napkin Ring - Elegant English Rose Cut Out
- Style: Elegant English Rose Cut Out
- Material: Light-weight, strong iron with premium silver coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Premium White Plinth Centrepiece 80cmx28cmx28cm
A wedding co-ordinators dream, these Light-weight, aluminium glossy white plinths are popular bases for flower arrangements and table decorating. Measure 28cmx28xm80cm.
Please note, there is a seem that runs down the back of the plinth where the aluminium joins, it's covered with a piece of tape, please take a careful look at the photo provided before purchasing.
- Size: 28cm wide x 28cm deep x 80cm high
- Colour: Glossy White
- Design: Light-weight, aluminium, popular for flower arrangements and table decorating.
- Note: This product comes pre-assembled.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Woven Place Mats - White
Watch the price drop for quantity orders with our quality Woven White Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades.
- Size: 30x45cm
- Design: These woven pvc placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in photos: Back Fitted Tablecloth, White Cloth Napkin, Gold Geometric Napkin Ring
- Colour: White
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
Watch the price drop for quantity orders with our quality Woven White Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades.
- Size: 30x45cm
- Design: These woven pvc placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in photos: Back Fitted Tablecloth, White Cloth Napkin, Gold Geometric Napkin Ring
- Colour: White
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Woven Place Mats - Silver
Watch the price drop for quantity orders with our quality Woven Silver Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades.
- Size: 30x45cm
- Design: These woven pvc placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in 2nd photo: White Fitted Pleated Tablecloth, White Cloth Napkin, Gold Geometric Napkin Ring
- Colour: Silver
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
Watch the price drop for quantity orders with our quality Woven Silver Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades.
- Size: 30x45cm
- Design: These woven pvc placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in 2nd photo: White Fitted Pleated Tablecloth, White Cloth Napkin, Gold Geometric Napkin Ring
- Colour: Silver
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Woven Place Mats - Bronze
Our quality Woven Bronze Gold Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades. Full specs in Product Description tab:
- Size: 30x45cm
- Design: These woven PVC placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in 2nd photo: White Fitted Pleated Tablecloth, Bright Gold Napkin, Silver Geometric Luxe Meander Napkin Ring
- Colour: Bronze
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Woven Place Mats - Copper
Watch the price drop for quantity orders with our quality Woven Copper Gold Place mats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades. Full specs in Product Description tab:
- Size: 30x45cm
- Design: These woven PVC placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in 2nd photo: White Fitted Pleated Tablecloth, Bright Gold Napkin, Silver Geometric Luxe Meander Napkin Ring
- Colour: Copper Gold
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Woven Place Mats - Gold
Watch the price drop for quantity orders with our quality Woven Gold Placemats designed for the wedding and events industry. The classic woven design of these placemats is made from a durable PVC blend, measuring 30cmx45cm and is easy to wipe clean. Suitable for a wide variety of themes and colour pallets, these table mats are available in the most popular and versatile colour shades. Full specs in Product Description tab:
- Size: 30x45cm
- Design: These woven pvc placemats are versatile and very popular with function venues and event coordinators. The combination of the material texture and the way light reflects off the the weave means they work with a variety of event themes. Dress them up with sequins and glitter for shimmering metallic event themes or embrace your inner bohemian by combining them with hessian, lace and greenery for nature inspired and boho functions.
- Featured Products in 2nd photo: Purple Fitted Pleated Tablecloth, Bright Gold Napkin, Silver Geometric Luxe Meander Napkin Ring, Lavender Velvet Table Runner
- Colour: Gold
- Quality Industry Material: 70% PVC + 30% Polyester
- Durable: EasyCare, just wipe down with damp cloth after use.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Silver Napkin Ring - Modern Linear Cut Out
- Style: Silver Napkin Ring - Modern Linear Cut Out
- Material: Light-weight, strong iron with premium gold coating
- Match: With Cloth Napkins
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Rectangle SATIN Tablecloth (220x330cm)
Size is 220cm x 330cm. Drop lengths on popular tables:
1.8m x 75cm (6ft) Table: floor length drop
2.4m x 75cm (8ft) Table: long side: 73cm drop, short side: 43cm drop
Full specs in Product Description tab:
- Size: 220x330cm Rectangular Tablecloth.
- Colour: Gold - matches our Gold Satin Sashes and Gold Satin Table Runners.
- Seating: Fits a variety of tables that seat 5-8 People.
- Edging: Overlocked
- Fabric: Industry grade polyester satin. Will have wrinkles, needs ironing/steaming.
- Care: Delicate wash
While every endeavour has been made to accurately reproduce colours, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors.
Size is 220cm x 330cm. Drop lengths on popular tables:
1.8m x 75cm (6ft) Table: floor length drop
2.4m x 75cm (8ft) Table: long side: 73cm drop, short side: 43cm drop
Full specs in Product Description tab:
- Size: 220x330cm Rectangular Tablecloth.
- Colour: Gold - matches our Gold Satin Sashes and Gold Satin Table Runners.
- Seating: Fits a variety of tables that seat 5-8 People.
- Edging: Overlocked
- Fabric: Industry grade polyester satin. Will have wrinkles, needs ironing/steaming.
- Care: Delicate wash
While every endeavour has been made to accurately reproduce colours, there may be slight variations in the colour of the actual product because of the nature of manufacturing production runs/dye lots and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Champagne Chiffon Fabric No Glitter 1.5mx25m - (Sheer Stretch Crepe Chiffon)
Create whimsical event set-ups and wedding decorations with this sparkling champagne, sheer crepe chiffon fabric designed specifically for the Wedding and Events Industry. A must-have for any wedding co-ordinator! The light-weight, stretchy chiffon fabric, can be scrunched, layered and tied to create texture and body. With 5% spandex, our chiffon has a slight give / stretch to the weave, creating buoyancy and versatility. For wedding ceremonies use them to decorate aisles, church pews, bouquets, chairs and marquees. For parties and receptions you can transform all the table settings, the bridal table, walls and backdrops.
- Size: 150cm x 25m.
- Colour: Champagne
- Transparency: Medium
- Quality Industry-Grade Fabric: 95% Nylon, 5% Spandex, cut from single piece of fabric with no seams.
- Durable: Durable, industry-grade chiffon designed specifically for the wedding and events industry. Hand wash only.
Create whimsical event set-ups and wedding decorations with this sparkling champagne, sheer crepe chiffon fabric designed specifically for the Wedding and Events Industry. A must-have for any wedding co-ordinator! The light-weight, stretchy chiffon fabric, can be scrunched, layered and tied to create texture and body. With 5% spandex, our chiffon has a slight give / stretch to the weave, creating buoyancy and versatility. For wedding ceremonies use them to decorate aisles, church pews, bouquets, chairs and marquees. For parties and receptions you can transform all the table settings, the bridal table, walls and backdrops.
- Size: 150cm x 25m.
- Colour: Champagne
- Transparency: Medium
- Quality Industry-Grade Fabric: 95% Nylon, 5% Spandex, cut from single piece of fabric with no seams.
- Durable: Durable, industry-grade chiffon designed specifically for the wedding and events industry. Hand wash only.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
96pc Balloon Garland Kit - Blush Pink and Gold
Gorgeous 96 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI kit has 94 balloons in a combination of soft pastel blush pink, as well as glamours metallic shades of rose gold, pink, gold and even some metallic confetti!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold 4D Balloons
- 1 x 18inch / 46cm Pastel Blush Pink Balloon
- 10 x 12inch / 30cm Clear Balloons with Metallic Blush/ Rose Gold Confetti
- 40 x 10inch / 25cm Pastel Blush Pink Balloon
- 20 x 5inch / 13cm Metallic Gold Balloons
- 20 x 5inch / 13cm Metallic Rose Pink Balloons
- 1 x strip of 100 glue dots (to help hold balloons in the desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Gorgeous 96 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI kit has 94 balloons in a combination of soft pastel blush pink, as well as glamours metallic shades of rose gold, pink, gold and even some metallic confetti!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold 4D Balloons
- 1 x 18inch / 46cm Pastel Blush Pink Balloon
- 10 x 12inch / 30cm Clear Balloons with Metallic Blush/ Rose Gold Confetti
- 40 x 10inch / 25cm Pastel Blush Pink Balloon
- 20 x 5inch / 13cm Metallic Gold Balloons
- 20 x 5inch / 13cm Metallic Rose Pink Balloons
- 1 x strip of 100 glue dots (to help hold balloons in the desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
104pc Balloon Garland Kit - Blue
Adorable 104 piece Baby Blue Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon garland kit. Each DYI kit has 104 balloons in a combination of soft pastel and metallic blue shades, as well as some white balloons and metallic silver confetti for depth and sparkle!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 1 x 18inch / 46cm Pastel Baby Blue Balloon
- 1 x 18inch / 46cm Macaron White Balloon
- 15 x 12inch / 30cm Metallic Blue Balloons
- 15 x 12inch / 30cm Clear Balloons with Metallic Silver Confetti
- 15 x 10inch / 25cm Pastel Baby Blue Balloon
- 15 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm Pastel Baby Blue Balloon
- 20 x 5inch / 13cm White Balloons
- 1 x pack of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Light Blue Napkins, Light blue Ice Silk Backdrop Panels, Baby Blue Tulle and Ice Silk Table Skirts, Silver Sequin Backdrop Panels.
Colours: Metallic blue, soft pastel baby blue, metallic silver, and white. Perfect for Baby showers, winter wonderland themes, 'Frozen' birthday parties and more! For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Adorable 104 piece Baby Blue Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon garland kit. Each DYI kit has 104 balloons in a combination of soft pastel and metallic blue shades, as well as some white balloons and metallic silver confetti for depth and sparkle!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 1 x 18inch / 46cm Pastel Baby Blue Balloon
- 1 x 18inch / 46cm Macaron White Balloon
- 15 x 12inch / 30cm Metallic Blue Balloons
- 15 x 12inch / 30cm Clear Balloons with Metallic Silver Confetti
- 15 x 10inch / 25cm Pastel Baby Blue Balloon
- 15 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm Pastel Baby Blue Balloon
- 20 x 5inch / 13cm White Balloons
- 1 x pack of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Light Blue Napkins, Light blue Ice Silk Backdrop Panels, Baby Blue Tulle and Ice Silk Table Skirts, Silver Sequin Backdrop Panels.
Colours: Metallic blue, soft pastel baby blue, metallic silver, and white. Perfect for Baby showers, winter wonderland themes, 'Frozen' birthday parties and more! For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
151pc Balloon Garland Kit -Gold, Black, White
Spectacular 151 piece Gold, Black & White Balloon Garland that will wow your guests and your budget! We've made it easy to create an impressive pro set-up with this bold balloon Garland! Each DYI kit includes 147 balloons of various sizes in a combination of metallic gold, black and white, as well as a balloon tying tool, balloon glue dots and 5m balloon garland strip.
We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display! This colour theme is popular for weddings, corporate events, birthday parties, sporting and club events alike.
Included In The Kit (see photos):
- 2 x 18 inch / 46cm White Balloons
- 15 x 12 inch / 30cm Metallic Gold Balloons
- 40 x 10 inch / 25cm White Balloons
- 30 x 10 inch / 25cm Black Balloons
- 20 x 5 inch / 13cm Metallic Gold Balloons
- 20 x 5 inch / 13cm White Balloons
- 20 x 5 inch / 13cm Black Balloons
- 1 x Balloon knotting tool
- 2 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stands, Ceiling Decorations, Sequin Backdrop Panels, Lycra Chair Covers.
Colours: Metallic Gold, White and Black. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
125pc Balloon Garland Kit - Silver and White
Whimsical White and Metallic Silver themed Balloon Garland Kit, perfect for wedding ceremony arches, engagements, corporate events, birthday parties and more! We've made it easy to create a pro set-up; each DYI kit has crisp white and metallic silver balloons in varying sizes, as well as balloon glue dots and a 5m balloon garland strip to help position the balloons and keep the display in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to create an impactful display.
Included In The Kit (see photos):
- Silver Foil x4 White x 4 18inch / 46cm
- Silver Confetti x3, White x10 12inch / 30cm
- Silver Foil x2 White x50 10inch / 25cm
- White x50 5inch / 13cm
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary products: Silver Napkins, Silver Ice Silk Backdrop Panels, Silver Sequin Backdrop Panels.
Colours: Metallic Silver and White. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Whimsical White and Metallic Silver themed Balloon Garland Kit, perfect for wedding ceremony arches, engagements, corporate events, birthday parties and more! We've made it easy to create a pro set-up; each DYI kit has crisp white and metallic silver balloons in varying sizes, as well as balloon glue dots and a 5m balloon garland strip to help position the balloons and keep the display in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to create an impactful display.
Included In The Kit (see photos):
- Silver Foil x4 White x 4 18inch / 46cm
- Silver Confetti x3, White x10 12inch / 30cm
- Silver Foil x2 White x50 10inch / 25cm
- White x50 5inch / 13cm
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary products: Silver Napkins, Silver Ice Silk Backdrop Panels, Silver Sequin Backdrop Panels.
Colours: Metallic Silver and White. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Jade / Emerald Green Sequin Backdrop Curtain 3m x 1.25m
This exquisitely detailed and sewn Emerald Green Backdrop Curtain is perfect for weddings and events. Add sparkle and glamour to any occasion. The 3mx1.25m size allows versatility - hang them as detailed strips in front of a satin or tulle backdrop for a layered effect or hang 3 pieces on a 3m backdrop stand for a fabulous full wall of sequin backdrop glamour!
Size: 1.25m wide x 3m high
Curtain Rod Pocket: 11cm (approx) deep curtain. Looks fabulous on our Backdrop Stand Sets - several pro kits available.
Sequins: 3mm quality Purple sequins
- Size: 1.25m long by 3m high.
- Colour: Emerald Green / Jade Green
- Design: 3mm purple sequins, designed to add glamour and sparkle to any event.
- Pocket: Rod pocket stitched in 11cm approx. Looks fabulous on our Backdrop Stand Sets
- Care instructions: We recommend only spot cleaning or hand washing this item
This exquisitely detailed and sewn Emerald Green Backdrop Curtain is perfect for weddings and events. Add sparkle and glamour to any occasion. The 3mx1.25m size allows versatility - hang them as detailed strips in front of a satin or tulle backdrop for a layered effect or hang 3 pieces on a 3m backdrop stand for a fabulous full wall of sequin backdrop glamour!
Size: 1.25m wide x 3m high
Curtain Rod Pocket: 11cm (approx) deep curtain. Looks fabulous on our Backdrop Stand Sets - several pro kits available.
Sequins: 3mm quality Purple sequins
- Size: 1.25m long by 3m high.
- Colour: Emerald Green / Jade Green
- Design: 3mm purple sequins, designed to add glamour and sparkle to any event.
- Pocket: Rod pocket stitched in 11cm approx. Looks fabulous on our Backdrop Stand Sets
- Care instructions: We recommend only spot cleaning or hand washing this item
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Wide Round Wedding Arch Decoration Frame - Gold (2.2m x 2.4m)
Design: Large Freestanding Circular Double Open Hoop Frame (2.2m high) to create stunning Wedding arch Displays. For beautiful photos and memories decorate this frame with balloon garlands or light weight artificial floral and greenery. The hoops come in several pieces for ease of transport and are easily slotted together.
Uses: Suitable for both Indoor and Outdoor use. Designed as a sturdy frame to be decorated. Be careful to distribute weight evenly when loading with decorations, especially outside and use sandbags if necessary.
Colour: Gold
Material: Light-weight, strong, hollow metal frames.
Size: 2.2m high x 2.4 wide
Try using with: Balloon Garlands, Artificial Flowers, Organza Fabric Rolls.
Looks Great with our other metallic Gold Decoration Frames and stands!
Assembly: Easy click system means the arch can be assembled very quickly, no tools needed to tighten the bolts.
Contains 2x Bases/Feet with Nut & Bolt, 10 x Slot together arch pieces.
Quality and Safety: To keep this product at a great price and postage as low as possible, the bases are only slightly weighted. In a windy environment, we highly recommend weighing down each base to avoid the arch being knocked or blown over. E.g. tent pegs (on grass) or sandbags on solid surfaces.
READ BEFORE PURCHASING: Due to the nature of the manufacture and transport of this product it is to be expected there may be some minor cosmetic surface defects such as chipped/thin paint, surface imperfection. This will not be noticeable once set up and decorated.
Weight: Actual total weight of the stand is 8kgs (product is listed at a slightly higher weight due to cube volume calculation for shipping)
Design: Large Freestanding Circular Double Open Hoop Frame (2.2m high) to create stunning Wedding arch Displays. For beautiful photos and memories decorate this frame with balloon garlands or light weight artificial floral and greenery. The hoops come in several pieces for ease of transport and are easily slotted together.
Uses: Suitable for both Indoor and Outdoor use. Designed as a sturdy frame to be decorated. Be careful to distribute weight evenly when loading with decorations, especially outside and use sandbags if necessary.
Colour: Gold
Material: Light-weight, strong, hollow metal frames.
Size: 2.2m high x 2.4 wide
Try using with: Balloon Garlands, Artificial Flowers, Organza Fabric Rolls.
Looks Great with our other metallic Gold Decoration Frames and stands!
Assembly: Easy click system means the arch can be assembled very quickly, no tools needed to tighten the bolts.
Contains 2x Bases/Feet with Nut & Bolt, 10 x Slot together arch pieces.
Quality and Safety: To keep this product at a great price and postage as low as possible, the bases are only slightly weighted. In a windy environment, we highly recommend weighing down each base to avoid the arch being knocked or blown over. E.g. tent pegs (on grass) or sandbags on solid surfaces.
READ BEFORE PURCHASING: Due to the nature of the manufacture and transport of this product it is to be expected there may be some minor cosmetic surface defects such as chipped/thin paint, surface imperfection. This will not be noticeable once set up and decorated.
Weight: Actual total weight of the stand is 8kgs (product is listed at a slightly higher weight due to cube volume calculation for shipping)
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
148pc Balloon Garland Kit - Rose Gold Theme / Pink, Gold
Gorgeous 148 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI Rose Gold themed kit has 148 balloons in a combination of metallic and pastel shades of pink and gold.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold Balloons
- 3 x 18inch / 46cm Pastel Light Pink Balloons
- 25 x 10inch / 25cm Metallic Blush / Rose Gold Balloons
- 25 x 10inch / 25cm Metallic Gold Balloons
- 30 x 10inch / 25cm Pastel Light Pink Balloons
- 20 x 10inch / 25cm White Balloons
- 20 x 5inch / 13cm Metallic Blush / Rose Gold Balloons
- 20 x 5inch / 13cm Metallic Gold Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Gorgeous 148 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI Rose Gold themed kit has 148 balloons in a combination of metallic and pastel shades of pink and gold.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold Balloons
- 3 x 18inch / 46cm Pastel Light Pink Balloons
- 25 x 10inch / 25cm Metallic Blush / Rose Gold Balloons
- 25 x 10inch / 25cm Metallic Gold Balloons
- 30 x 10inch / 25cm Pastel Light Pink Balloons
- 20 x 10inch / 25cm White Balloons
- 20 x 5inch / 13cm Metallic Blush / Rose Gold Balloons
- 20 x 5inch / 13cm Metallic Gold Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Wide Round Wedding Arch Decoration Frame - White (2.2m x 2.4m)
Design: Large Freestanding Circular Double Open Hoop Frame (2.2m high) to create stunning Wedding arch Displays. For beautiful photos and memories decorate this frame with balloon garlands or light weight artificial floral and greenery. The hoops come in several pieces for ease of transport and are easily slotted together.
Uses: Suitable for both Indoor and Outdoor use. Designed as a sturdy frame to be decorated. Be careful to distribute weight evenly when loading with decorations, especially outside and use sandbags if necessary.
Colour: White
Material: Light-weight, strong, hollow metal frames.
Size: 2.2m high x 2.4 wide
Try using with: Balloon Garlands, Artificial Flowers, Organza Fabric Rolls.
Looks Great with our other metallic White Decoration Frames and stands!
Assembly: Easy click system means the arch can be assembled very quickly, no tools needed to tighten the bolts.
Contains 2x Bases/Feet with Nut & Bolt, 10 x Slot together arch pieces.
Quality and Safety: To keep this product at a great price and postage as low as possible, the bases are only slightly weighted. In a windy environment, we highly recommend weighing down each base to avoid the arch being knocked or blown over. E.g. tent pegs (on grass) or sandbags on solid surfaces.
READ BEFORE PURCHASING: Due to the nature of the manufacture and transport of this product it is to be expected there may be some minor cosmetic surface defects such as chipped/thin paint, surface imperfection. This will not be noticeable once set up and decorated.
Weight: Actual total weight of the stand is 8kgs (product is listed at a slightly higher weight due to cube volume calculation for shipping)
Design: Large Freestanding Circular Double Open Hoop Frame (2.2m high) to create stunning Wedding arch Displays. For beautiful photos and memories decorate this frame with balloon garlands or light weight artificial floral and greenery. The hoops come in several pieces for ease of transport and are easily slotted together.
Uses: Suitable for both Indoor and Outdoor use. Designed as a sturdy frame to be decorated. Be careful to distribute weight evenly when loading with decorations, especially outside and use sandbags if necessary.
Colour: White
Material: Light-weight, strong, hollow metal frames.
Size: 2.2m high x 2.4 wide
Try using with: Balloon Garlands, Artificial Flowers, Organza Fabric Rolls.
Looks Great with our other metallic White Decoration Frames and stands!
Assembly: Easy click system means the arch can be assembled very quickly, no tools needed to tighten the bolts.
Contains 2x Bases/Feet with Nut & Bolt, 10 x Slot together arch pieces.
Quality and Safety: To keep this product at a great price and postage as low as possible, the bases are only slightly weighted. In a windy environment, we highly recommend weighing down each base to avoid the arch being knocked or blown over. E.g. tent pegs (on grass) or sandbags on solid surfaces.
READ BEFORE PURCHASING: Due to the nature of the manufacture and transport of this product it is to be expected there may be some minor cosmetic surface defects such as chipped/thin paint, surface imperfection. This will not be noticeable once set up and decorated.
Weight: Actual total weight of the stand is 8kgs (product is listed at a slightly higher weight due to cube volume calculation for shipping)
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Sequin Table Runner - Jade / Emerald Green
Beautiful, quality sequinned table runners designed specifically for the Wedding and Events Industry. Cut from a single piece of fabric, no seams with gorgeous sequin embellishments. Full specs in Product Description tab:
Colour: Jade / Emerald Green - Matches our Jade / Emerald Green Sequin Backdrop perfectly!Size: 30cmx275cm - Luxuriously wide! These runners are wider than most others online - perfect for elegantly dressing your event table at a fraction of the price!
Colour: Jade / Emerald Green Sequin
Sequins: 3mm Jade / Emerald Green sequins, designed to glamour and sparkle to any event.
Quality Industry-Grade Material: New Specially Woven Blend - Beautiful quality designed specifically for the Wedding and Events Industry.
Edges: Elegantly sewn, overlocked edges that add strength, but also a subtle embellishment to the runner.
Beautiful, quality sequinned table runners designed specifically for the Wedding and Events Industry. Cut from a single piece of fabric, no seams with gorgeous sequin embellishments. Full specs in Product Description tab:
Colour: Jade / Emerald Green - Matches our Jade / Emerald Green Sequin Backdrop perfectly!Size: 30cmx275cm - Luxuriously wide! These runners are wider than most others online - perfect for elegantly dressing your event table at a fraction of the price!
Colour: Jade / Emerald Green Sequin
Sequins: 3mm Jade / Emerald Green sequins, designed to glamour and sparkle to any event.
Quality Industry-Grade Material: New Specially Woven Blend - Beautiful quality designed specifically for the Wedding and Events Industry.
Edges: Elegantly sewn, overlocked edges that add strength, but also a subtle embellishment to the runner.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Gold Mirror Charger Plate Sets - 33cm
Shimmer and shine with these reflective mirror style gold decorative charger plates for weddings and events! 33cm in diameter, charger plates are decorative plates to be placed under dinner plates at parties. Sold in sets of 12, these high gloss mirror finish charger plates are a fabulous way to add sparkle and shine to your wedding or event banquet without blowing the budget!
Size: 33cm in diameter
Colour: Mirror Gold
Quantity: Please Note these are priced individually and are sold in sets of 12. if you select '12' in the quantity drop down, you will receive 12 plates, '24' will be 24 plates, etc.
Material: Plastic. Note, due to the nature of the product these plates can easily scratch and may come with some minor marks that should not be obvious when used in conjunction with dinner plates. They are a great value for the price.
Care instructions: This is a decorative item and is not designed to have food served on/eaten from. Cold hand wash.
Popular with: Continue the theme of glitz and glam with some of our other sparkle and shine products such as our napkin rings, rhinestone mesh wrap rolls Sequin Backdrop Panels, acrylic crystal beaded products, vases and candle holders
Shimmer and shine with these reflective mirror style gold decorative charger plates for weddings and events! 33cm in diameter, charger plates are decorative plates to be placed under dinner plates at parties. Sold in sets of 12, these high gloss mirror finish charger plates are a fabulous way to add sparkle and shine to your wedding or event banquet without blowing the budget!
Size: 33cm in diameter
Colour: Mirror Gold
Quantity: Please Note these are priced individually and are sold in sets of 12. if you select '12' in the quantity drop down, you will receive 12 plates, '24' will be 24 plates, etc.
Material: Plastic. Note, due to the nature of the product these plates can easily scratch and may come with some minor marks that should not be obvious when used in conjunction with dinner plates. They are a great value for the price.
Care instructions: This is a decorative item and is not designed to have food served on/eaten from. Cold hand wash.
Popular with: Continue the theme of glitz and glam with some of our other sparkle and shine products such as our napkin rings, rhinestone mesh wrap rolls Sequin Backdrop Panels, acrylic crystal beaded products, vases and candle holders
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.